Are you in a dispute with an online platform?
Platform Control is your free and independent arbitration service for these online platforms:
Platform Control is an out-of-court dispute resolution body certified by the Federal Network Agency pursuant to Art. 21 DSA.
Content reported, but no reaction?
Posts deleted?
Account blocked or demonetized?
Submit your request and we’ll take care of the rest:
Here’s how it works step-by-step
Tell us what you think the online platform did wrong.
2. If your complaint is admissible, we will forward it to the online platform and request a statement.
3. Let our lawyers review the measure
4. Receive your legally sound decision
“Host providers such as Meta must also block contributions with the same meaning without further references when there is a reference to content that violates the law, according to the Frankfurt Higher Regional Court. The plaintiff was the prominent doctor and presenter Eckardt von Hirschhausen.” (translated from german)
“Host providers can be obliged not only to remove illegal content, but also to delete other content that is identical in wording and meaning. The ECJ remains with the “Notice and take down” procedure, but extends it in favor of those affected.”
“Meta CEO Zuckerberg is abolishing fact checks in the USA and criticizes EU digital laws as “censorship” – an accusation that the EU Commission sharply rejects. In the future, ARD wants to offer even more fact checks.”
Why a dispute resolution body like Platform Control?
Fast - Because fast justice is good justice.
It is not uncommon for courts to take several months, perhaps even yearsto reach a verdict. Then the child may already be in the well, because the Internet never forgets. Our specialist lawyers at Platform Control, on the other hand, are highly specialized in able to make the decision within a very short time.
Free - but not in vain.
Thanks to a new law of the Union, which ensures compliance with fundamental rights on the Internet, you can have the moderation measure checked by us completely free of charge. The positive effects of alternative dispute resolution bodies on the outcome of a procedure (acceleration, fairness and acceptance) are scientifically proven.
Independent - no strings attached, whatsoever.
Our trained lawyers are independent, in their decision only subject to the applicable law and their conscience. In particular, our office does not receive any indirect contributions from Meta, Google and Co. Platform Control is also certified in accordance with Art. 21 DSA by the Federal Network Agency, which strictly checks whether we are independent, impartial and professionally qualified.